The challenge with most small businesses is they need to be able to run services like a larger enterprise but do not have or allocate a yearly budget for those services.
Today’s medical providers are almost 100% online systems. From marketing, to scheduling, to prescriptions, to records-keeping, an even Xrays, it is all being done digitally in software systems either on premises or in the cloud. And any downtime of one of those components costs 1000s of dollars in lost revenue.
So the choice for intelligent clinics is to hire a company that will keep systems up and running and resolve issue quickly. Thus keeping the potential loss of revenue at a minimum.