Secure, Reliable IT Support Call us: (830) 515-4565📍 Wimberley, TX | 🎁 Get Your Free AI Assessment Now
Secure, Reliable IT Support Call us: (830) 515-4565📍 Wimberley, TX | 🎁 Get Your Free AI Assessment Now
Copilot licenses get purchased, assigned, and then mostly ignored — not because employees don’t want the help, but because nobody showed them how it fits their actual job, and because Copilot surfaces whatever it can access in your Microsoft 365 tenant, including files that were never meant to be that easy to find.
We find over-shared files and folders that Copilot would otherwise surface to the wrong people.
We assign Copilot to the right users and configure it inside Word, Excel, Outlook, and Teams.
Training is split by department — Copilot in Excel means something different to finance than to sales.
We check usage data after rollout to see who's actually using it and who needs a follow-up session.
We work with Austin businesses on Microsoft 365 who’ve either already bought Copilot licenses and aren’t using them, or are considering it and want the permissions cleaned up first. That means fixing SharePoint and Teams sharing settings before rollout, not after someone stumbles onto a file they shouldn’t see.
We fix sharing and access issues in your tenant before Copilot goes live, not after an incident.
Sessions are built around real tasks each team does, not a generic feature tour.
We typically start with a pilot group before opening access company-wide.
We check adoption data and run a second training pass for teams that aren't using it.
Because we already manage Microsoft 365 environments for our clients, we approach Copilot as a permissions and change-management project first and a licensing purchase second — which is the opposite order most rollouts happen in.
We audit your existing servers, network, devices, and vendors to document every asset, risk, and gap in your current environment.
We remediate critical vulnerabilities, apply outstanding patches, and bring your systems to a clean, secure baseline before ongoing management begins
24/7 monitoring, helpdesk support, vendor calls, backups, and compliance oversight — all running continuously in the background.
Quarterly reviews, capacity planning, and technology roadmaps keep your IT aligned with business growth and evolving security threats.
We audit current SharePoint, Teams, and OneDrive sharing settings for over-exposure.
We fix the highest-risk sharing issues before any Copilot licenses are activated.
A small group gets access first, with feedback collected before wider deployment.
Live sessions cover the specific Copilot features each department will actually use.
Access expands once the pilot group's feedback is incorporated.
We check usage data 30 to 60 days out and follow up with teams that need more support.
We provide simple and effective AI solutions to help your business work smarter and faster.
Unlimited ticket-based and phone support for all staff issues.
Real-time health and uptime monitoring for all critical servers.
Complete audit of your network infrastructure, gaps, and performance.
Reliable VoIP phone support to keep your business connected.
Automated, encrypted backups with tested recovery procedures.
